Privacy Policy
Effective date: July 29, 2026
Puzzle Plot (“we,” “us,” or “our”) makes puzzle story books and the online experiences that go with them, including the Secret Solver Society. This policy explains what information we collect, why, and what choices you have. We’ve tried to write it in plain language.
If you have any questions, write to us at dispatch@puzzleplot.com.
Information you give us
We only collect personal information you choose to give us. Specifically, if you sign up for the Society’s dispatch (our email list), we collect:
- Your email address
- Your first name, and your last name if you choose to provide it (last name is optional)
Signing up is always optional. If you claim a certificate through one of our books, the certificate is created in your own web browser using the name you type, and that name is not sent to us or stored anywhere unless you also choose to join the dispatch. We also note which book or series a sign-up came from, so we can send you relevant updates.
Information collected automatically
When you visit our website, we and our analytics provider may automatically collect limited technical information, such as your approximate location (for example, your country or region), the pages you visit, and general device or browser information. We use this only in aggregate — to understand, for example, roughly how many people are enjoying our books and where our readers are in general. We do not use it to identify you personally.
We use Umami, a privacy-friendly analytics tool, to understand website traffic in this aggregate way. Umami does not use cookies, does not track you across websites, and does not collect personal information — so no cookie-consent banner is required.
When a certificate is claimed, we also record the general region it was claimed from (for example, state and country). To determine this, the visitor’s approximate location is looked up through a third-party service; we do not store IP addresses — only the resulting general region.
How we use your information
We use the information above to:
- Send you the Society dispatch — new puzzles, news, and word about upcoming books — if you’ve signed up
- Understand our audience in general terms so we can make better books and experiences
- Respond to you if you contact us
We do not sell your personal information, and we do not share it for others’ marketing.
Who we share it with
We use trusted service providers to run these features, and your information may be handled by them for that purpose only:
- MailerLite — our email service provider, which stores your sign-up details and delivers our emails. Their privacy practices are described at mailerlite.com.
- Umami — our cookieless analytics tool, which helps us understand website traffic in aggregate without collecting personal data.
We may also disclose information if required by law.
How long we keep it
We keep your sign-up information for as long as you remain subscribed to the dispatch. If you unsubscribe or ask us to delete your details, we will remove them.
Your choices and rights
- Unsubscribe anytime using the link at the bottom of any email we send.
- Access, correct, or delete the information we hold about you by writing to dispatch@puzzleplot.com.
Depending on where you live, you may have additional rights under laws such as the GDPR (Europe/UK) or the CCPA (California). We’re happy to honor those requests — just contact us.
Children’s privacy
Our books are enjoyed by readers of many ages, but our email dispatch and any personal-information collection are intended for adults. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at dispatch@puzzleplot.com and we will delete it promptly. If a child would like a certificate, they can create one without providing any email or personal details.
Changes to this policy
We may update this policy from time to time. When we do, we’ll change the “Effective date” above. Significant changes will be noted on this page.
Contact us
Questions about this policy or your information? Write to dispatch@puzzleplot.com.
Puzzle Plot
Sacramento, CA, USA
Puzzle Plot is based in the United States.